Airbnb Appoints Former Uber Safety Exec as Global Head of Operations

Key Points

• Airbnb appointed former Uber executive Gus Fuldner as its new global head of operations, succeeding Tara Bunch.
• Fuldner, who led safety and core services at Uber, joins Airbnb at a time when the company is expanding beyond rentals into travel and services.
• CEO Brian Chesky emphasized Fuldner’s role in unifying Airbnb’s operations into an AI-powered service platform for improved personalization and trust.

Summary

Airbnb has named Gus Fuldner, previously Uber’s SVP of Core Services overseeing safety and key operations, as its new global head of operations, replacing retiring executive Tara Bunch. Fuldner’s appointment comes as Airbnb broadens its scope beyond home rentals, incorporating hotel, experience, and service offerings, and explores ground transport options. CEO Brian Chesky highlighted Fuldner’s expertise in scaling operations and outlined his key objective: integrating Airbnb’s diverse functions into a unified, AI-powered platform to enhance user trust, personalization, and operational efficiency.